SERVICE not only written in capital letters with us

Extremely short response times in the event of machine failures are enormously important. For this purpose we are at your disposal with telephone support and remote maintenance as well as with our field service technicians at home and abroad.

Failures on machines of our partner suppliers can be repaired up to 90% within 24 hours (within Germany) in case of high urgency.

Competent. Friendly. Quickly.

This is how you can reach our service:

Monday to Thursday from 7.30 a.m. to 4.30 p.m.
Friday from 7.30 a.m. to 2.00 p.m.

Service Hotline +49 2388 31925-13

Spare parts service

Quickly and easily order spare parts by email:

A selection of manufacturers for which we provide service:

  • U-R-B-A-N
  • Pressta Eisele
  • Beckhoff
  • Rapid
  • Elumatec
  • Pertici
  • MLA
  • Graule
  • ferrocontrol

Furthermore, we have a large number of spare parts, including parts that are no longer available or from machine manufacturers that no longer exist. (z.B. Haffner, Actual, MAW, Nottmeyer, RWG, Maweg, Horstmann, Wegoma, Beckhoff)

spare Parts

on site service

remote maintenance

remote maintenance

Here you can find the latest TeamViewer versions for your operating system version

Through remote maintenance of the machines, we are able to solve software problems together with the customer quickly and efficiently. This applies to both updates and bug fixes. If you want to use the remote maintenance options, you need the TeamViewer software on your machine. You can easily download the software here and install it on your PC. (Most of our customers' machines come with the software pre-installed).